Pacific Northwest ~ Stories Of The Soul ~ Whidbey Island Retreat

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PACIFIC NORTHWEST: STORIES OF THE SOUL
A Sacred Journey to the Pacific Northwest
May 2025 • Whidbey Island, Washington

**Starts as low as $1458/Person**

Dates: May 19-23, 2025
Location: The Inn At Langley~ Whidbey Island (Pacific NW), Washington State   
Guides: Katrina Marie Gustafson & Michael Shankara

Includes:  5 Days & 4 Nights, King Guest-room Suite w/ 180° Waterfront View, Private Balcony, Wood-burning Fireplace, Private Soaking Tub, Bathrobes, All Breakfasts (4), Welcome Dinner, Closing Dinner w/ 3-Course Private-Chef Diner, Complimentary Snacks, Tea/Coffee/Non-Alcoholic Beverages, Free Local Movie Passes, Free Bicycle Rental, Whale Watching Boat Tour and Scenic Isle Way Bus Tour, Daily Yoga/Mediation/Mantra, Stories Of the Mystic- Lectures, Talks, Guided Journeys from Beyond, and Evening Star Talks. 

Pricing

$2,511 Single – 1 King Bed ~ Available 

$2,916 Couple/Friends ($1,458/person) -1 King Bed or 2 Queens in separate rooms ~ Available

WATCH OUR VIDEO

OF LAST YEAR’S JOURNEY 

About

PACIFIC NORTHWEST: STORIES OF THE SOUL

Karma Yoga Center~ The Inn At Langley ~ Yoga Retreat
Karma Yoga Center~ The Inn At Langley ~ Yoga Retreat
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PACIFIC NORTHWEST : STORIES OF THE SOUL
Where ancient wisdom meets the song of whales, join us for a transformative retreat that weaves together timeless spiritual stories with the natural magic of the Pacific Northwest. Following the success of our inaugural journey, we return to the enchanting shores of Whidbey Island with a deeper exploration into the stories that shape our souls.

ANCIENT WISDOM, MODERN MAGIC
Drawing from the profound teachings of the Upanishads – which literally means “to sit at the feet of the teacher” – we’ll explore soul-stirring stories that have guided seekers for thousands of years. These tales of philosophers, magicians, creatives, and everyday householders mirror our own spiritual journeys, offering timeless wisdom for modern hearts. Alongside these ancient Vedic teachings, we’ll embrace the rich storytelling traditions of the Pacific Northwest Native peoples, whose deep connection to the whales and waters offers another layer of spiritual insight.

WHALE WISDOM & WILD WONDER
The Pacific Northwest Islands are home to several species of whales – ancient beings whose presence awakens something profound in the human spirit. These magnificent creatures carry messages of deep wisdom, teaching us about consciousness, community, and the delicate harmony of existence. Our whale watching excursion becomes more than just viewing these magnificent beings – it becomes a sacred communion with the elders of the sea.

LUXURY MEETS NATURE
The Inn at Langley, designed by a student of Frank Lloyd Wright, provides an architectural masterpiece that harmonizes with the natural beauty of the Pacific Northwest. Here, luxury accommodations meet mindful design, creating the perfect sanctuary for our journey of soul discovery.

DAILY JOURNEY
– Morning meditation overlooking the waters
– Chef-prepared gourmet breakfasts
– Gentle vinyasa yoga practices
– Afternoon satsangs exploring Storytelling of the Soul
– Stories and teachings from various wisdom traditions
– Meditative nature walks through majestic woods
– Seaside contemplation and community gathering
– Optional creative writing and personal reflection
– Abundant free time for personal exploration
– Culminating in a stunning farewell dinner prepared by the resort’s renowned chef

FREE TIME ADVENTURES
– Explore the charming village of Langley
– Kayak in pristine waters
– Bicycle through scenic island paths
– Walk meditative beach trails
– Discover local wineries and acclaimed restaurants
– Optional spa treatments

A DEEPER JOURNEY
This year’s retreat offers both returning and new participants a fresh perspective on spiritual storytelling. For those who joined us last year, discover new layers of wisdom through the lens of the Upanishads and indigenous teachings. For first-time participants, step into a carefully crafted experience that combines spiritual wisdom, natural beauty, and transformative practices.

Join Michael and Katrina for this unique weaving of ancient wisdom and wild wonder, where the stories of our souls merge with the songs of the whales. Whether you’re returning to deepen your journey or beginning your first chapter with us, this retreat offers a sacred space to discover your own soul’s story.

Retreat Pricing

~ Starts at $1,458 ~

$2,511 Single – 1 King Bed ~ Available 

$2,916 Couple/Friends ($1,458/person) -1 King Bed 0r 2 Queens in separate rooms  ~ Available

Not Included

Airfare, Some Meals, and Airport Transfer (Details below on how to best get to the Resort)

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STORIES OF THE SOUL

DAILY JOURNEY

MONDAY, MAY 19 – GATHERING OF SEEKERS
– 4:00-6:00 PM: Check-In at The Inn at Langley
– 6:00-7:00 PM: Opening Circle: Stories of Beginning
– 7:00 PM: Free Evening to Settle In

TUESDAY, MAY 20 – ANCIENT WISDOM AWAKENS
– 7:15-7:45 AM: Seaside Meditation: The Story of Dawn
– 7:45-10:00 AM: Gourmet Buffet Breakfast
– 10:00-11:30 AM: Gentle Yoga & Movement: Tales from the Upanishads
– 11:30 AM-4:00 PM: Personal Journey Time
– 4:00-5:30 PM: Satsang: Stories of the Spiritual Seekers
– 5:30-8:15 PM: Personal Reflection Time
– 8:15-9:00 PM: Evening Star Stories & Night Sky Wisdom

WEDNESDAY, MAY 21 – SONGS OF THE SEA
– 7:00-7:30 AM: Morning Meditation: Ocean Prayers
– 7:45-8:15 AM: Gourmet Buffet Breakfast
– 8:15-9:30 AM: Journey to Anacortes through Island Beauty
– 10:00 AM-3:00 PM: Whale Watching: Stories of the Ancient Ones
– 3:00-4:30 PM: Return Journey through Sacred Landscapes
– 4:30 PM: Free Evening for Personal Story Crafting

THURSDAY, MAY 22 – WEAVING OUR TALES
– 7:15-7:45 AM: Morning Meditation: Listen to Your Story
– 7:45-10:00 AM: Gourmet Buffet Breakfast
– 10:00-11:30 AM: Gentle Yoga: Embodying Our Stories
– 11:30 AM-4:00 PM: Personal Journey Time
– 4:00-5:30 PM: Satsang: Sharing Our Soul Stories
– 6:00-8:00 PM: Celebration Dinner: Farm-to-Table Feast & Story Sharing

FRIDAY, MAY 23 – RETURNING HOME
– 7:15-7:45 AM: Final Morning Meditation: The Continuing Story
– 7:45-10:00 AM: Farewell Breakfast
– 11:00 AM: Journey Onward

Note: Each day includes ample free time to explore Langley’s shops and galleries, walk meditation paths, kayak, or simply be still with your own story.

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THE INN AT LANGLEY:

A SANCTUARY FOR SOUL STORIES

**YOUR RETREAT SANCTUARY**
Perched between sky and sea on Whidbey Island’s eastern shore, The Inn at Langley is more than a luxury resort – it’s a living story of Pacific Northwest beauty. Each guest room unfolds like a chapter in nature’s book, with 180-degree views stretching across the Saratoga Passage, where water and sky merge in ever-changing compositions. Your private sanctuary features a wood-burning fireplace, deep soaking tub, and floor-to-ceiling windows that frame the dance of light on water.

**ROOMS THAT INSPIRE STORIES**
Wake to mystical morning mists from your luxurious king bed, dressed in hypoallergenic linens and cloud-soft down comforters. Your private balcony becomes a meditation platform where morning coffee meets sunrise contemplation. Inside, a wood-burning fireplace anchors an intimate sitting area perfect for journaling or quiet reflection. The spa-like bathroom features a deep soaking tub positioned by a window, where you can immerse yourself in warmth while watching eagles soar and waves dance. Light a candle, burn some incense, and let the rhythms of the ocean guide your evening ritual. Here, nature offers daily performances: eagles soaring overhead, whales breaking the surface, and ospreys fishing in the crystal waters below.

**NATURAL PATHWAYS**
A wooden boardwalk traces the waterline, offering intimate access to your own piece of Pacific shoreline. Meditation benches dot the path, each offering a unique perspective for reflection and storytelling. Above, thoughtfully designed gardens with gentle water features create spaces for quiet contemplation or community gathering. The charming village of Langley lies just steps away, its streets holding their own tales of island life.

**NURTURING BODY AND SPIRIT~ THE SPA**
The Inn’s waterfront spa offers a sanctuary for deeper restoration. Choose from therapeutic treatments including:
– Signature Swedish Massage
– Deep Tissue Massage with myofascial release
– Revitalizing facials with organic botanicals
– Body treatments and private steam rooms
(Available daily except Wednesdays – early booking recommended)

**NOURISHING THE JOURNEY**
Each morning begins with a gourmet buffet breakfast (7:45-10:00 AM), featuring local ingredients that tell the story of Pacific Northwest abundance. Our retreat culminates in a spectacular three-course farm-to-table dinner crafted by renowned Chef Matt Costello and his team, where each dish celebrates the region’s bounty. All dietary preferences are honored – please share your needs when registering.

**COMMUNITY OF SEEKERS**
Here, among the whispers of cedars and songs of the sea, our retreat community will gather. Whether you’re returning to deepen your journey or joining us for the first time, you’ll find yourself among kindred spirits ready to explore the stories that shape our souls. The Inn’s intimate setting creates natural spaces for both personal reflection and meaningful connection.

*All rooms are thoughtfully appointed to support both solitude and community, offering the perfect balance for our journey of story and soul.*

ACCOMODATIONS 

**SINGLE SOUL SANCTUARY (1 King Bed)**

Your private 400-square-foot waterfront haven offers the perfect balance of solitude and connection for our journey of stories and soul-seeking. From your king-sized bed, wake to panoramic views of the Saratoga Passage and Cascade Mountains, where each sunrise tells a new story. Your private balcony becomes a personal meditation space, while inside, a wood-burning fireplace creates a cozy nook for journaling and reflection.

The spa-like bathroom features a deep soaking tub positioned perfectly for watching eagles soar and waves dance – an invitation for evening rituals of candlelight and contemplation. While you’ll have abundant space for solitude, you’ll never feel alone; our intimate retreat community gathers daily for practices, meals, and story-sharing.

Room Amenities:
– Premium hypoallergenic bedding
– Comfortable sitting area with fireplace
– Private balcony with water views
– Luxurious soaking tub with nature views
– Mini-fridge with complimentary beverages
– Coffee and tea station
– Complimentary snacks
– Wi-Fi
– Local movie passes
– Plush bathrobes
– Premium bath amenities

*Join our circle of seekers for this transformative journey where personal space meets community connection.*

Single: $2,511 

**SHARED STORY SANCTUARY (1 King Bed 0r 2 Queens in separate rooms)**

Share your soul journey in this spacious 400-square-foot waterfront retreat, perfect for couples or friends seeking transformation together. Your shared sanctuary offers panoramic views of the Saratoga Passage and Cascade Mountains, where each dawn brings new inspiration. The private balcony becomes a space for morning meditation or evening conversations, while the wood-burning fireplace creates an intimate setting for sharing stories and reflections.

The spa-inspired bathroom features a deep soaking tub positioned for watching eagles soar and waves dance – perfect for taking turns with evening rituals of relaxation and contemplation. Your room provides both shared space for connection and comfortable areas for individual reflection, allowing you to balance togetherness with personal practice. The king is in a single suite space and the 2 queen beds are 2 rooms within the same suite and offer privacy for each bed 

Room Amenities:
– Premium king bed 0r 2 Queens in separate rooms with hypoallergenic bedding
– Comfortable sitting area with fireplace
– Private balcony with water views
– Luxurious soaking tub with nature views
– Mini-fridge with complimentary beverages
– Coffee and tea station
– Complimentary snacks
– Wi-Fi
– Local movie passes
– Plush bathrobes
– Premium bath amenities

*Journey together through this transformative retreat, where shared experiences deepen both individual growth and connection.*

Double : $2,916 ($1,458 per person)

ABOUT LANGLEY & WHIDBEY ISLAND 
WHERE STORIES MEET THE SEA

LANGLEY : THE SEASIDE VILLAGE 
Nestled on the edge of Saratoga Passage, Langley is more than a town – it’s a living story where nature’s grandeur meets human creativity. Here, Mount Baker and the Cascade Mountains stand as ancient storytellers, their snow-capped peaks reflecting in the waters below. The village itself seems to have emerged from a tale of Pacific Northwest magic, with its winding streets holding countless narratives waiting to be discovered.

Langley moves at its own thoughtful pace, inviting you to slow down and savor each moment. Historic buildings house independent bookstores perfect for afternoon browsing, while art galleries showcase the work of local and international creators who’ve been inspired by this magical setting. The town’s soul is deeply connected to the rhythms of nature – from the weekly farmers’ markets celebrating island-grown bounty to the seasonal festivals honoring the return of the whales.

This is a place where stories naturally unfold. Writers pen novels in cozy cafés, artists capture the changing light on canvas, and local chefs craft meals that tell tales of sea and soil. The town’s creative spirit draws both residents and visitors into its enchanting narrative – whether through the melodies of Djangofest NW or the joyful celebrations of the Welcome the Whales Festival.

Beyond the village streets, nature offers its own storytelling opportunities. Discover bioluminescent waters that sparkle like stars beneath your kayak, watch for whales breaking the surface of Puget Sound, or simply walk the beach trails where each wave brings a new chapter to the shore. As evening falls, gather with fellow seekers in farm-to-table restaurants where local ingredients weave stories of island abundance.

During our retreat, Langley becomes more than just our setting – it becomes a character in our own unfolding stories. Here, between sea and sky, mountains and forest, you’ll find yourself part of an age-old tale of transformation and wonder.

*For those wishing to extend their stay or explore more, visit the Langley Chamber of Commerce at visitlangley.com*

**WHIDBEY ISLAND: SACRED LANDS OF SPIRIT AND STORY**

Like a sacred scroll unfurled upon the Salish Sea, Whidbey Island stretches 55 miles long between the Olympic Peninsula and western Washington’s mainland. This enchanted isle has been a spiritual sanctuary for millennia, first sacred to the Coast Salish peoples – the Lower Skagit, Swinomish, Suquamish, and Snohomish nations. These original stewards recognized the island’s powerful energy, holding ceremonies in its ancient forests and gathering places, many of which remain spiritually significant today. Their deep connection to the whales, particularly the orcas they called the “people under the sea,” continues to inspire our own relationship with these magnificent beings.

The island holds what many consider a natural vortex – a convergence of earth energies where the maritime winds meet mountain air, where ancient forests touch pristine waters, and where eagles dance with the setting sun. This unique energetic confluence has long attracted spiritual seekers, artists, healers, and those searching for deeper connection with nature’s wisdom. Here, the veil between worlds feels thin, especially during dawn and dusk when the light plays on the waters of the Saratoga Passage.

Our retreat taps into this ancestral power, honoring the indigenous wisdom that recognizes every beach, forest, and headland as alive with spirit. From meditation spots overlooking waters where orcas still swim their ancient routes, to forest paths where generations have walked in contemplation, Whidbey offers a natural temple for our soul work.

During our retreat, we’ll discover our own connection to this magical place through:
– Meditative walks along sacred shores
– Whale watching in ceremonial waters
– Dawn practices in power spots
– Sunset contemplations at Seawall Park
– Stories of the land’s ancient wisdom

Here, between sea and sky, every moment becomes part of your own unfolding story, every vista an invitation to deeper understanding of your place in the great web of being.

*The island’s magic awaits – from the dramatic heights of Deception Pass to the peaceful shores of Double Bluff, each location holds its own transformative power, each sunset an opportunity for awakening.*

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ABOUT OUR WHALE WATCHING TOUR 

Our whale watching journey becomes a profound chapter in our Stories of the Soul retreat, where the ancient wisdom of the Upanishads meets the living wisdom of the sea’s greatest storytellers. We begin with a scenic journey up Whidbey Island’s coastline to the historic port town of Anacortes, where mariners have shared tales of these waters for generations.

Like the wise teachers of the Upanishads who shared their knowledge with devoted students, the great whales of the Salish Sea carry their own ancestral wisdom. During our 3-3.5 hour journey with Island Adventures, we’ll encounter these magnificent beings who, like the ancient rishis, have passed their songs and stories through generations:
Orcas, whose complex family bonds and cultural traditions mirror our own soul connections
Humpback whales, whose haunting songs carry mysteries as deep as any sacred text
– Gray whales, whose ancient migration routes tell stories of dedication and perseverance
Minke whales, whose graceful presence reminds us of life’s flowing rhythms

Our vessel becomes a floating temple of sorts, where we can witness these sacred beings in their natural sanctuary. Expert naturalists share stories that weave scientific knowledge with deep reverence for these magnificent creatures. Beyond the whales, nature offers additional storytellers:
Eagles soaring overhead like messengers of spirit
Seals and sea lions teaching lessons of playfulness
– Islands emerging from mist like verses from ancient texts
– The ever-changing sea itself, holding countless tales in its depths

The comfortable boat provides spaces for both contemplation and wonder:
– Indoor seating for reflection
– Outdoor viewing decks for immersion in nature
– Expert guides to help interpret the stories we witness
– Community spaces to share our experiences

As part of our soul journey, this expedition offers more than whale watching – it’s an opportunity to connect with some of Earth’s greatest teachers, whose presence reminds us of our own place in the greater story of life. Like the students in the Upanishads who sought wisdom from their gurus, we too sit at the feet of these magnificent beings, listening to their ancient songs and timeless teachings.

*Each whale sighting becomes a verse in our own soul’s story, each encounter a reminder of the deep wisdom that exists both within and beyond our human experience.*

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whales & Tales Karma Yoga Center Retreat

WHAT’S INCLUDED 

Ferry House, Ebey's Landing w/Mt Rainier & Seattle backdrop (John Chao 6-12-10)

ACCOMMODATIONS & AMENITIES
– 4 nights at the luxurious Inn at Langley
– Waterfront room with private balcony
– Wood-burning fireplace and soaking tub
– Daily gourmet breakfast buffet
– 2 Diners: Welcome & Farewell chef’s dinner
– Complimentary in-room beverages and snacks

SACRED PRACTICES
– Daily morning meditation by the sea
– Gentle yoga and movement sessions
– Evening satsangs exploring soul stories
– Ancient wisdom teachings from the Upanishads
– Star-gazing and celestial stories
– Personal and group reflection time

EXPERIENCES & EXCURSIONS
– Guided whale watching tour
– Transportation to/from whale watching
– Sacred site visits
– Beach walks and nature meditation
– Access to local walking trails
– Optional use of hotel bicycles

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COMMUNITY & GUIDANCE
– Intimate group setting (maximum 16 participants)
– Expert guidance from Michael and Katrina
– Story sharing circles
– Community building activities
– Connection with like-minded seekers

FREE TIME FOR:
– Exploring charming Langley village
– Optional spa treatments
– Beach meditation
– Local wine tasting
– Kayaking
– Art gallery visits
– Personal reflection

Your investment includes all of the above, plus the intangible magic of whale songs, sunset stories, and soul connections that will continue long after our journey together ends.

*Note: Spa treatments, additional activities, and meals not listed above are not included in the retreat price.*

JOURNEY TO YOUR RETREAT

WE’RE HERE TO HELP

Your journey to Whidbey Island is part of the sacred experience, and we’re here to ensure it flows smoothly from start to finish. Whether you’re flying from across the country or driving from nearby, we’ll help you craft the perfect travel plan.

**Flight Options:**
1. Seattle-Tacoma International Airport (SEA)
– Main hub with more flight options
– 1.5 hours total journey to Langley

2. Paine Field/Snohomish County Airport
– Smaller, convenient airport
– 45 minutes total journey to Langley
– Limited carriers but closer to ferry

**Getting to the Inn (Two Easy Options)**

*Option 1: Whidbey SeaTac Shuttle (Recommended)*
– Direct service from both airports
– $55 one-way, $110 round-trip
– Includes scenic ferry crossing
– Final leg via local taxi (4 miles to Inn)
– Total cost approximately $65-75 per person
– We’ll help coordinate shared rides with other retreat participants

*Option 2: Rental Car*
– Self-drive option
– Scenic ferry ride from Mukilteo to Clinton
– Ferry runs every 30 minutes (5am-midnight)
– Easy 10-minute drive to Langley

**Let Us Help You Plan:**
– We’ll connect you with others arriving at similar times for shared rides
– We can advise on best flight times and options
– We’ll help coordinate your return journey
– We’re happy to answer any travel questions
– Just reach out – we want your journey to be peaceful and easeful

Contact Michael for travel assistance:
720-745-0184 or mshankara108@gmail.com

*Recommended arrival: By 3:00 PM on May 19th to settle in before our opening circle. Early arrivals welcome – the Inn at Langley is a beautiful place to relax and begin tuning into island time.*

Remember, you’re never alone in this journey. From the moment you decide to join us, we’re here to help create a smooth and joyful travel experience. Please don’t hesitate to reach out with any questions or concerns – we want your retreat experience to begin the moment you start planning your journey to our sacred island sanctuary.

Whales & Tales Yoga Retreat ~ Karma Yoga Center~ Whidbey Island
Whales & Tales Yoga Retreat ~ Karma Yoga Center~ Whidbey Island
Whales & Tales Yoga Retreat~ Karma Yoga Center - The Inn At Langley

About Katrina & Michael

Katrina Marie Gustafson 
The mermaid of the mountains, Katrina Gustafson seeks the heights of the peaks and the depths of the oceans in her practice. Through the wisdom of the heart, her purpose is to help guide others to open their own. She has studied in the temples of India, the pyramids of Mexico, and in the crucible of modern life. She finds the sacred in the rhythm of the seasons, the stars, and every second of life.

As the owner and founder of Karma Yoga Center in Denver, she brings the bhakti from all wisdom traditions to her yoga classes- singing, chanting, dancing, and journeys into the heart. Katrina fills every yoga session with love. She weaves in the teachings of her yoga mentor Saul David Raye and the cosmic knowings from the lineage of Evolutionary Astrology.

She shares her life journey with her half-side husband Michael Shankara and her two boys Max & Bo .

Michael Shankara 

Michael is a yoga teacher, Mayan shaman/priest, astrologer, Qi Gong practitioner, and sacred geometer. He apprenticed with Dr. Don Miguel Angel Vergara, a revered Mayan Elder, Wisdom Keeper, Mayan Priest, and former cultural director of the sacred Chichen Itza Pyramids. This lineage deeply enriches Michael’s work to understand and share universal and perennial spiritual teachings from many ancient wisdom traditions.

Integrating his shamanic and yogic training, Michael offers transformative experiences through music, sound healing, crystal healing, energy healing, and astrology readings. With over a decade of study in Western, Mayan, Greek, Vedic, Native, and Chinese astrology, he brings deep wisdom to his teachings. Michael also shares the principles of sacred geometry through engaging drawing classes, seminars and workshops. He blends Taoist and Vedic yoga to help students balance Mind, Body and Spirit.

Together with his beloved partner Katrina, they co-own Karma Yoga Center in Denver. As “The Shaman & The Mermaid”, they create a loving community, offering teacher trainings, retreats, spiritual immersions, classes, workshops, events, and insightful teachings, including free Full Moon astrological forecast videos. Their mission is to create community, share the spiritual teachings, and inspire others to embark on their own transformative journeys of self-discovery, empowerment, healing, self-realization and spiritual growth.

CANCELLATION & REFUND POLICY

STANDARD CANCELLATIONS
Your retreat reservation is secured by purchasing a Single or Double Room at Full Price of which $216 per person is a non-refundable deposit. Our refund policy is as follows:

Cancellations received:
– Before Feb 19, 2025: Total payment minus the $216 non-refundable deposit/person
– Before Mar 19, 2025: 80% refund of total payment
– Before Apr 19, 2025: 70% refund of total payment
– After Apr 19, 2025: Non-refundable unless we can fill your space
– If we are able to fill your space: Full refund minus $216 deposit/person and processing fees (3% of total payment)

TRANSFER OPTIONS
– You may transfer your registration to another participant (subject to approval)

SPECIAL CIRCUMSTANCES
Full refunds minus processing fees (3%) will be offered if:
– The retreat is cancelled by organizers
– Government travel restrictions prevent the retreat from taking place
– Natural disasters or other force majeure events affect the retreat location
– In case of documented medical emergencies (review on case-by-case basis)

IMPORTANT NOTES
– The initial $216 deposit/person is imbedded in the Full Price is non-refundable in all cases
– All refunds will be processed within 30 days of cancellation
– Processing fees (3%) are retained on all refunds to cover transaction costs
– We strongly recommend purchasing travel insurance to protect your investment

For any questions about our cancellation policy or to discuss special circumstances, please contact us directly.